Delivery and Storage

Delivery

Free local delivery available:
Furniture and large items - purchases over $1000
Selected decor accessories and lighting - purchases over $200

(details below)

Furniture and large items
Free delivery within Singapore* for furniture purchases over $1000. 
Separate carry-up charges may apply. (Scroll down for more details)
For items available in stock, deliveries typically take about 7-10 working days from order date, though this is also dependent on availability. Our showroom team will contact you to arrange a date, and we will do our best to have this sent to you soonest possible.

For items on indent/order, our showroom team will contact you to schedule a delivery date once the items have arrived in Singapore.

Smaller items
Free delivery within Singapore* for purchases over $200 on décor accessories and lighting from the following brands/collections:

- Avenida Home 
- Gangzai
- Gilly’s
- Helen B
- Lucie Kaas (except vases)
- Monograph
- Pappelina (except area rugs)
- Seletti (except floor lamps, vases, mirrors, and statuettes)
- Slowdown Studio
- Tala (except floor lamps)
- The Printer’s Devil (except framed prints)

(some exclusions apply)

Fulfilment will be handled by a 3rd party courier service, as per their standard operational method. As different courier services vary, local deliveries may take up to 7 working days or more from the time of order. You will receive a tracking link once the item has been picked up for consolidation/processing, though please note that the courier will not contact you beforehand regarding its arrival. 

Delivery charges within Singapore range from $8 to $40, depending on the size of the item. International shipping rates will be calculated by carriers. 

*Please note:
- Certain addresses may not apply for delivery
- Be sure to ensure that the address and contact details provided are accurate as deliveries are chargeable 

In-store collection
Our showroom will contact you to advise when it is ready for collection. Please note it may take up to 5-7 working days to process and requisite orders to our showroom.

Furniture Delivery / Disposal Charges

Minimum charge: $65.00
Side tables: $65.00
TV Consoles / Coffee Tables: $90.00
Shelves / Sideboards:$110.00
Bedframes (including assembly): $130.00
Glass dining tables less than 220cm (including assembly): $130.00

Furniture Carry-Up Charges

Heavy items: $18.00 per floor 
Applicable to: Bed, sofa, dining table, dresser, sideboard, console, cabinet, desk, large mirror, bookrack, TV console

e.g.
Ground floor to level 2 = $18.00 per item per item per floor.
Same charges for Level 2 to Level 10.

Medium items: $11.00 per floor
(complimentary carry-up for 1 level)
Applicable to: Large lounge chair, large/heavy coffee table, heavy ceramic planter, long bench, dining chair or bar stools (set of 4)

e.g.
Ground floor to level 2 = Free.
Level 2 to level 3 = $11.00 per item per floor.
Same charges for Level 2 to Level 10.

Carry-up charges for Level 10 onwards differ.
Contact our showroom for more information.

Complimentary Furniture Storage

If you are not yet ready to take delivery, we will be able to hold on to your furniture for a maximum of 2 months from the purchase date. For indent and custom orders, we offer complimentary storage for a maximum of 2 months after the item has arrived in Singapore.

Thereafter, warehousing will be charged at a monthly rate of 5% of the retail price per item. We can offer warehousing up to a maximum of 6 months. Journey East reserves the right to forfeit the sale without refund in the event of undelivered items.