Delivery

Free local delivery for purchases over $1000. Separate carry-up charges may apply. (Scroll down for more details)

Deliveries typically take about 7-10 working days from order date, though this is also dependent on availability. We will do our best to have this sent to you soonest possible.

For in-store pickups, our showroom will contact you to advise when it is ready for collection. Please note it may take up to 5-7 working days to process and requisite orders to our showroom.

For large item furniture deliveries (at delivery fees of $60 and above, free for orders exceeding $1000), our showroom will contact you to arrange a delivery date and time.

For small item deliveries, fulfilment will be handled by a 3rd party courier service, as per their standard operational method. We will send you a tracking link once the item has been picked up for consolidation/processing, though please note that the courier may not contact you beforehand regarding its arrival.

Delivery / Disposal Charges

(Cash payment is applicable to delivery team for purchases below $1000 nett)

Minimum charge: $60
Side tables: $60
TV Consoles / Coffee Tables: $80
Shelves / Sideboards:$100
Bedframes (including assembly): $120
Glass dining tables less than 220cm (including assembly): $120

Carry-Up Charges

(Starting from Level 2 onwards. Cash payment to delivery team)

Heavy items: $15 per floor
Applicable to: Bed sofa, dining table, dresser, sideboard, console, cabinet, desk, large mirror, bookrack, TV console, dining chair – set of 4, bar stools – set of 4

Medium items: $10 per floor
Applicable to: Armchair, trolley, side table, large pot 

Complimentary Furniture Storage

If you are not yet ready to take delivery, we will be able to hold on to your furniture for a maximum of 2 months from the purchase date. For indent and custom orders, we offer complimentary storage for a maximum of 2 months after the item has arrived in Singapore.

Thereafter, warehousing will be charged at a monthly rate of 5% of the retail price per item. We can offer warehousing up to a maximum of 6 months. Journey East reserves the right to forfeit the sale without refund in the event of undelivered items.