Delivery

Free local delivery for purchases over $1000. Separate carry-up charges may apply. (Scroll down for more details)

Deliveries typically take about 7-10 working days from order date, though this is also dependent on availability. We will do our best to have this sent to you soonest possible. 

For in-store pickups, our showroom will contact you to advise when it is ready for collection. Please note it may take up to 5-7 working days to process and requisite orders to our showroom.

For large item furniture deliveries (at delivery fees of $64.20 and above, free for orders exceeding $1000), our showroom will contact you to arrange a delivery date and time.

For small item deliveries, fulfilment will be handled by a 3rd party courier service, as per their standard operational method. We will send you a tracking link once the item has been picked up for consolidation/processing, though please note that the courier may not contact you beforehand regarding its arrival.

Delivery / Disposal Charges

(Cash payment is applicable to delivery team for purchases below $1000 nett)

Minimum charge: $64.20
Side tables: $64.20
TV Consoles / Coffee Tables: $85.60
Shelves / Sideboards:$107.00
Bedframes (including assembly): $128.40
Glass dining tables less than 220cm (including assembly): $128.40

Carry-Up Charges

Heavy items: $16.05 per floor (level 2 onwards)
Applicable to: Bed, sofa, dining table, dresser, sideboard, console, cabinet, desk, large mirror, bookrack, TV console

Medium items: $10.70 per floor (level 3 onwards)
Applicable to: Large lounge chair, large/heavy coffee table, heavy ceramic planter, long bench, dining chair or bar stools (set of 4)

Carry-up charges for Level 10 onwards differ. Contact our showroom for more information.

Complimentary Furniture Storage

If you are not yet ready to take delivery, we will be able to hold on to your furniture for a maximum of 2 months from the purchase date. For indent and custom orders, we offer complimentary storage for a maximum of 2 months after the item has arrived in Singapore.

Thereafter, warehousing will be charged at a monthly rate of 5% of the retail price per item. We can offer warehousing up to a maximum of 6 months. Journey East reserves the right to forfeit the sale without refund in the event of undelivered items.